We design, build and operate properties which offer the experience desired by our customers.
LANDMARK HOTELS, INC.
Landmark creates hotel and resort environments that are experiential, adaptive to the customer profile, inviting and exciting. We believe that design, technology and service need to be cohesive and friendly, and that each one has an influence and effect upon the other. We are innovative and agile. We are modern but have traditional values and respect for our hotel and resort customers, our team members and our communities. Each member of our team comes with a unique set of skills and together, we create the accommodations experience that in the past has stood out from the rest and which we continue to develop for future Landmark Hotels, Inc. properties.
For more than four decades, Landmark Hotels, Inc. principals have engineered the successful performance of properties across North America, Hawaii and Mexico, in both corporate and resort environments, in luxury, deluxe and mid market segments, and with a wide ranging guest mix.
The company has been equally successful with global franchise scenarios such as Hilton Family brands and as unbranded independents in the case of The Kea Lani Hotel & Villas, Maui and The Kahala Hotel & Resort, Honolulu, with partners such as Leading Hotels of the World, Preferred Hotels & Resorts and Okura Hotels & Resorts.
OUR PHILOSOPHY
We recognize the
hotels and resorts we develop as real estate investments, operate them as businesses with a bottom line emphasis, while providing superior product and service for the corporate and leisure guest. Through strategic land acquisition, planning, development, financing and aggressive asset management, our objective is to increase the property value both in profitability and guest satisfaction.
"Experience must be coupled with enthusiasm and expertise in what technology can provide to be able to meet the requirements of today’s traveler, whatever the demographic."
The rapid advancement of technology and changing travel options require a constantly evolving management platform. The consumer travel purchase style today is not that of the customer of 10 years ago. Experience must be coupled with enthusiasm and expertise in what technology can provide to be able to meet the requirements of today’s traveler, whatever the demographic.
How we answer the wants as well as the needs of our guests across today and tomorrow’s distribution channels will determine where they stay and who they dine with. Landmark has the resources to drive this business to our properties and the standards, product and service to keep them coming back.
Shawn Sweeney, President
Development
We bring hotels and resorts to life. That is both our goal, and our vision, so we make every effort to deliver the product most suited to the market and destination, working closely with the local community.
Management
Our management team is made up of seasoned hotel and resort professionals who have a passion for ensuring we deliver expectations to the guest, ownership and community at every level 24/7.
Service
We believe in well trained, motivated hotel team members who are empowered to take care of the guest through technology and service, and who exemplify a positive manner in all their actions.
Satisfaction
The opinions & satisfaction of our guests matter from the beginning of the guest journey and way after their departure. A happy return guest is the best measurement of our success.
Landmark operated hotels and resorts are designed with a feeling for all that their location offers and takes to heart the true meaning of the destination and the culture they represent. Whether it is a Wine Country welcome with vineyards and organic farming as our backdrop, whether it is the Aloha with roots deep in the Hawaiian love for the land, the ocean, the music and the hula, or the vibrant colors of Mexico with its regional cuisines and folk art, the beauty of its music and dance, or the artistry of its architecture, or the magnificence of its murals, Landmark takes all into consideration in design and planning as well as product and service delivery.